Tim Miller has returned to USM as an account manager in the area he once served. He replaced Rick Springer, who has returned to J&J Truck Bodies. After a ten year hiatus in another industry, Tim is enjoying the opportunity to say hello to many old friends and meeting new ones. He has not lost his desire and energy to support his customer base.
Melissa Roma has joined our team to fill the newly created position of Multimedia Marketing Specialist. We are excited about the addition of Melissa as she will enable us to reach out to you in a fashion that we have sought out for some time. Some of her first projects were the new equipment catalog, website updates, Facebook page maintenance and our revived newsletter.
John Benton has joined us as CFO and brings with him, among other experiences, the intimate knowledge of our company that comes from having done the USM audit for a number of years. The addition of John will enable Paul Statler to spend more time with our staff to improve processes and procedures.
Craig Siefken comes to us with a technical background, as well as parts support and customer relationship experience that is proving to make him a quick study in filling Scott Kaercher’s previous inside position. Hands on experience with printed manuals and knowing how to obtain specific information from customer conversations is a always a challenge--a challenge that Craig is ready to tackle.